The target softphone is used for initiating outgoing calls with dial tone or dialpad for supported devices and softphones. Softphones or Softphones & Media Players settings let you set a target softphone and determine the action a media player will take when a call is received or ended. Some devices also allow you to select the ringtone volume, or even disable the ringtone altogether. Ringtones & Volume settings let you select different ringtones based on the source (desk phone, mobile phone, or PC softphone). "Language" settings let you select the language you would like to use for voice prompts and alerts. General settings let you configure some headset and software behaviors that do not fit in the other categories. A category of settings will only display if there are one or more settings available for that category. Select a category from the dropdown list to view settings available for the selected device. Customize Check battery status Mute Use the Settings tab to customize your user experience. 2 Select device from the list and then click Make Primary. To change your primary device: 4ĥ 1 Click Change on the Primary Device row. You can view and select any of the devices that you have plugged into your computer by expanding the device selector in the upper left hand corner. Device Icon Status USB- or AC-charging device Device charging Wired device Connected and not muted Device with battery Charging status General No device detected General or Mute Change your primary device In Plantronics Hub, the primary device is the designated device for Call Control, which enables you to answer/end, hold/resume, and mute/unmute a call directly from your headset, when your headset has these capabilities. Primary device icons The primary device icon on the menu bar provides information about the type of headset you are using and the state of that headset. 4 Select Quit Plantronics Hub to close the Plantronics Hub process. Select Mute or Unmute to toggle mute off or on. Click the device to open the Plantronics Hub interface. 3 Use this menu for any of the following tasks: Determine how much battery power is remaining on your primary device headset. 2 You will see the name of your primary device with its remaining battery life, if applicable, displayed at the top of the menu. The headset icon can show mute, charge or connection status. The headset icon for battery-powered devices. Depending on the type of headset you are using and the state of that headset, you will see one of these icons: The headset icon for non-battery-powered devices. 1 Left or right-click the Plantronics Hub icon in your System Tray. It is often in the top or bottom of your desktop, near the clock and volume control icons. You can use the Plantronics Hub icon on the system tray or menu bar to easily access Plantronics Hub. System tray or menu bar Plantronics Hub automatically starts up with your computer and runs in the background to provide call control functions on your headset. If more than one device is connected to your system, you can select other devices from the device drop-down in the upper left corner. If one or more devices are connected, the screen displays the About page with information about the primary device. 3Ĥ The basics Your first look When you first open Plantronics Hub, you see one of two screens: If no Plantronics headset is connected to the computer, you see the introductory screen asking you to connect your device. Install software Load Plantronics Hub for Windows/Mac by visiting /software. Plantronics Hub can also be used as part of an enterprise-wide deployment with Plantronics Manager Pro or Plantronics Manager. The software enhances the user experience by providing valuable information about the state of their Plantronics audio device, such as mute and battery status, which are made easily visible from the desktop. End users are provided with softphone call control, firmware updates, customization options and more. 1 Plantronics Hub for Windows/Mac User Guide, v3.8.1Ģ Contents Plantronics Hub software 3 Install software 3 The basics 4 Your first look 4 System tray or menu bar 4 Primary device icons 4 Change your primary device 4 Customize 5 Check battery status 5 Mute 5 Advanced features 6 Manage smart sensors options 6 Update firmware and software 6 Uninstall Hub 6 Troubleshooting 7 Support 8 2ģ Plantronics Hub software Plantronics Hub for Windows/Mac, part of the Plantronics Spokes software portfolio, is a client application that allows end users to control the settings on their Plantronics audio device.
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